Shipping Policy

Thank you for shopping with Christine Barber. We are committed to processing and shipping your order as quickly as possible. Please review our production, shipping, tracking, and delivery information below.

ORDER PROCESSING & PRODUCTION TIME

Most of our products are made to order. Please allow 1–3 business days for your order to be produced and prepared for shipment.

Production time is separate from shipping time. Once production is complete and your package has been handed over to the shipping carrier, the estimated shipping times listed below will apply.

SHIPPING TIMES

United States

Standard Shipping
Estimated shipping time: 2–5 business days

Economy Shipping
Estimated shipping time: 4–8 business days

Canada

Standard Shipping
Estimated shipping time: 10–30 business days

Australia

Standard Shipping
Estimated shipping time: 10–30 business days

Rest of the World

Standard Shipping
Estimated shipping time: 10–30 business days

ESTIMATED TOTAL DELIVERY TIME

The estimated total delivery time includes both production and shipping:

Production Time + Shipping Time = Estimated Total Delivery Time

Production typically takes 1–3 business days.

For example, an order shipped within the United States using Standard Shipping will typically take approximately 3–8 business days from the date the order is placed, including production and estimated shipping time.

An order shipped within the United States using Economy Shipping will typically take approximately 5–11 business days, including production and estimated shipping time.

Please note that these are estimates and not guaranteed delivery dates.

POSSIBLE SHIPPING DELAYS

While we work to process and ship orders within the estimated timeframes, occasional delays may occur.

During periods of unusually high order volume, severe weather, holidays, carrier disruptions, or other circumstances outside our reasonable control, production or delivery may require an additional 1–3 business days.

International orders may also experience additional delays due to customs processing, local postal services, or other procedures in the destination country.

We appreciate your patience and understanding if an unexpected delay occurs.

ORDER TRACKING

When tracking information becomes available, it will be sent to the email address provided when placing your order.

Please allow some time for the tracking information to become active after your package has been handed over to the carrier. In some cases, tracking updates may take 24–48 hours to appear.

You can also use the Track Your Order page on our website to check available shipping updates.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

  • Full name
  • Street address
  • Apartment, suite, or unit number, if applicable
  • City
  • State or province
  • ZIP or postal code
  • Country
  • Contact information

If you discover an error in your shipping information after placing an order, please contact us as soon as possible at CONTACT US.

We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed once an order has entered production or has already been shipped.

INCORRECT OR INCOMPLETE ADDRESSES

Orders returned to the sender because of an incorrect, incomplete, or undeliverable address may require additional shipping arrangements.

Please make sure your shipping information is accurate before completing checkout.

DELAYED PACKAGES

Carrier tracking may occasionally take additional time to update.

If your package appears to be delayed, please review the tracking information provided by the carrier first.

If there has been no meaningful tracking update for an extended period, contact us at CONTACT US with your order number and tracking information. Our customer support team will review the available shipment information and assist with the next appropriate steps.

LOST PACKAGES

If you believe your package may have been lost in transit, please contact us at CONTACT US.

Please include:

  • Your order number
  • Your full name
  • Your shipping address
  • Your tracking number, if available

We will review the available tracking information and work with the appropriate shipping or fulfillment provider when necessary.

PACKAGES MARKED AS DELIVERED

If tracking shows that your package was delivered but you cannot locate it, we recommend checking:

  • Around your property or delivery location
  • With other members of your household
  • With neighbors when appropriate
  • With your building reception, front desk, or mailroom
  • With the local shipping carrier

If you are still unable to locate your package, contact us at CONTACT US and provide your order number and tracking information so we can review the situation.

INTERNATIONAL SHIPPING

International shipping times vary depending on the destination country, customs processing, local postal services, and carrier operations.

Estimated Standard Shipping time for Canada, Australia, and other international destinations is generally 10–30 business days after production.

International delivery estimates are not guaranteed.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, VAT, handling charges, or other fees imposed by the destination country or local authorities.

Where applicable, these charges may be the responsibility of the recipient unless otherwise stated during checkout.

Customs procedures may also cause additional delivery delays that are outside our control.

MULTIPLE PACKAGES

In some cases, products from the same order may be produced or fulfilled separately.

As a result, an order containing multiple products may arrive in more than one package and packages may be delivered on different dates.

When available, separate tracking information may be provided for each shipment.

BUSINESS DAYS

Business days generally refer to Monday through Friday and exclude weekends and applicable public holidays.

Production and shipping estimates are calculated using business days unless otherwise stated.

CHANGES TO THIS SHIPPING POLICY

We may update this Shipping Policy from time to time to reflect changes to our shipping methods, fulfillment processes, carrier services, or other operational requirements.

The version published on this website is the current version of our Shipping Policy.

CONTACT US

If you have questions about your order, production, shipping, tracking, or delivery, please contact our customer support team at: CONTACT US

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Thank you for shopping with Christine Barber.